Convoup is what you build on when a broadcast tool stops being enough — a programmable API, a real-time team inbox, a full CRM, and automations that understand intent. All on your WhatsApp numbers.
Trusted by 500+ teams
Powering WhatsApp operations across
The moment WhatsApp becomes a real channel — not just a newsletter — the cracks show.
Webhooks, retries, conversation threading, WABA juggling — your engineers maintain plumbing instead of building product.
"Refund" works; "can I get my money back" doesn't. Keyword chatbots miss the customers who matter most.
Marketing, support, transactional — each WABA in its own silo, with no unified view and no team isolation.
Most tools make you choose between an inbox and a broadcast console. Convoup is the whole operations stack.
165+ REST endpoints, scoped & WABA-restricted API keys, HMAC-signed webhooks with an outbox retry pattern.
ExploreLive via Socket.IO + Redis. Routing, assignment, internal notes, priorities, labels, quick replies and CSAT.
ExploreContacts, custom fields, tags, nested AND/OR segments with async materialization, and a complete activity timeline.
ExploreBroadcast, drip and API-triggered. Deterministic A/B testing, throttle control, business-hours and timezone scheduling.
Explore8-node graph builder with LLM intent detection, version control and rollback, and a 60-second dedup window.
ExploreTyped suppression lists, opt-out enforcement, organisation-wide audit logs and 4-tier RBAC with per-device sessions.
ExploreClassify "refund please" and "I want my money back" to one intent — at a 0.6 confidence threshold you control.
Many numbers under one org, with agent-level WABA scoping and one invoice. No more separate logins.
Every event is queued, HMAC-SHA256 signed and retried with backoff — not fire-and-forget.
Every save is a version. Ship a bad flow on a Saturday? Roll back in one click.
Type what a customer might say — or tap an example. The classifier matches intent, not keywords.
Illustrative classifier running in your browser. The production engine uses a live LLM service with keyword fallback.
AiSensy, Zoko and Interakt are good at blasts. Here's where teams hit the wall.
| Capability | Convoup | AiSensy | Zoko | Interakt |
|---|---|---|---|---|
| Developer REST API | Full (165+) | Basic | None | Basic |
| LLM intent detection | Yes | No | No | No |
| Automation versioning + rollback | Yes | No | No | No |
| Multi-WABA under one org | Yes | No | No | No |
| HMAC-signed webhooks + retry | Yes | No | No | No |
| A/B campaign testing | Yes | No | No | No |
| Suppression lists (typed) | Yes | No | No | No |
fewer misrouted conversations with intent-based routing vs keyword bots.
webhook delivery with signed, retried delivery vs ~95% fire-and-forget.
read-rate lift after a few rounds of template A/B testing.
Directional benchmarks from similar setups — not guarantees.
"We moved our transactional sends to Convoup's API and finally see every customer reply land in one inbox. The signed webhooks meant our backend trusted the events on day one."
"Three cities, three numbers, one org. Each support team only sees their WABA, and I get the unified view. That alone replaced three logins."
"Intent routing cut our mis-sorted refund threads dramatically. And when we broke a flow, rollback saved us a full rebuild."
Illustrative, pending public customer permissions.
Start free, scale across WABAs, and only pay for what you run.
Connect your WhatsApp number in minutes. Get your first API key, or have us walk you through it.
14-day trial · no credit card · no per-message markup
Yes. Convoup runs entirely on Meta's official WhatsApp Cloud API, with multi-WABA management under one organisation and quality-score tracking per account.
Those are strong broadcast tools. Convoup adds a developer REST API with scoped keys, HMAC-signed webhook delivery with retry, LLM intent detection, versioned automations, multi-WABA isolation, and a full compliance layer. See the full comparison.
No. Start on a 14-day trial with no credit card and no per-message markup. Bring your own WhatsApp numbers.
Honestly, if you only send a newsletter once a month, start simpler and come back when you need A/B testing or multiple WABAs. Convoup pays off the moment WhatsApp becomes a channel you operate, not just broadcast on.
The complete technical breakdown of Convoup vs AiSensy, Zoko and Interakt. Straight to your inbox.